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General Questions
  • Do you offer any standard port-o-potty type units?
    Royal Restrooms is focused on providing a different type of restroom experience. We believe in doing one thing and doing it very well. Our loyal customers demand and expect the cleanest units and most professional staff in the business. However, we have developed some relationships with local sanitation companies and would be happy to provide a referral for you if you desire a typical port-a-potty.
     
  • Do you offer longer term rentals?
    We have pricing programs for weekly, monthly, and annual rentals. Please call or email for availability.
     
  • What is included in the price?
    Toilet paper, hand soap and the signature Royal Restroom mints are included. The staff will quote a price listing the cost of having a restroom where water and electricity are convenient and when they are not. Generators or water fill-up service are also available.
     
  • What’s the next step?
    Royal Restrooms has a limited amount of units and all pricing is subject to availability. If you would like to use our services, please make a reservation as soon as possible so that you are guaranteed a Royal Restroom.
     
  • Can you provide an attendant for my event?
    An attendant is not necessary. However, many of our customers demand the highest level of service. Royal Restrooms can provide an attendant to maintain the restrooms, replenish supplies, clean after each guest. This gives a peace of mind that no restroom issues will occur during an event.
     
  • Is delivery included?
    Delivery fees are quoted depending on the location of the event site and the closet one of Royal Restrooms’ nationwide offices. The fee may be included in the rental fee if the location is close enough or it may be quoted by the mile.
     
  • Our company/organization requires vendors to have general liability insurance. Is a restroom rented from Royal Restrooms covered under the appropriate policy?
    Every Royal Restroom is covered by general liability insurance.
     
  • How do I get a brochure?
    Royal Restrooms provides brochures for our clients or prospective clients. You may download a brochure from the Royal Restrooms website if a brochure is needed immediately. If a mailable or paper copy of the brochure is need, simply fill out a request with your contact information and one will be sent.
     
  • Do you service my area?
    Royal Restrooms is a nationwide company. We currently have offices located in 14 states; however any area of the continental United States is serviceable by Royal Restrooms. Royal Restrooms has even serviced Canada and Jamaica. In most emergency cases, a restroom unit may arrive within 24 hours.
    The states in which Royal Restrooms offices are located:
    Connecticut, New York, West Virginia, North Carolina, South Carolina, Georgia, Florida, Tennessee, Arkansas, Texas, Arizona, Utah, Washington, California
  • Do you have rental services available in Canada or Mexico?
    Royal Restrooms can provide services in Canada and Mexico. On the Royal Restrooms website, the “Reservations” page will allow a client to request pricing and availability.
     
  • What are your business hours?
    Royal Restrooms’ business hours are usually from 8:00 am to 5:00 pm. However, every one of the nationwide Royal Restrooms offices has after hours contact numbers for 24-Hour service.
     
  • Where is the Royal Restrooms corporate office?
    The Royal Restrooms Corporate Headquarters is located in Savannah, Georgia.
     
  • Can I use your ‘800’ number to contact you from Mexico?
    The Royal Restrooms “800” may be reached in Mexico. In order to dial from a non-United States number, the county code will need to be dialed.

       00 + 1 + 800 + 969-7434
     
  • How do I keep my rented facility maintained during an event?
    The Royal Restrooms restroom trailers and shower trailers are virtually self maintained. A client is responsible for basic upkeep during events, such as adding paper products when necessary, as well as wiping down the counters and replenishing mints. If needed, Royal Restrooms will provide an attendant to do these tasks.
     
  • Does Royal Restrooms provide job opportunities?
    Royal Restrooms does offer job opportunities at different points in time. As of now, no job opportunities are available.
     
  • Does Royal Restrooms support any rent-to-own options?
    Because Royal Restrooms are highly specialized units, they are available only for rent. Royal Restrooms does offer long-term rental options.
     
  • Can you provide me with your Contractual terms and conditions?
    Royal Restrooms can provide you with our Contractual terms and conditions. The Royal Restrooms Rental Agreement includes the contract for Royal Restrooms.
     
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